Returns & Exchanges

At Amberjack Candle Company, we want you to be completely satisfied with your home fragrance experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all unused products.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and a brief reason for the return to receive a pre-paid shipping label.

• 2.
  Prepare the Package

  Carefully pack your unused candles in their original packaging to ensure they are protected from damage during transit.

• 3.
  Ship It Back

  Attach the provided return label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.